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This overview shows the benefit’s terms and details as well as the number of eligible and enrolled employees. We tried adding a gym wellness benefit, and it was simple to set up in Gusto. We just had to give the benefit a name, enter how much the employee should contribute from each paycheck and how much you as the employer contribute to the benefit for each pay period. When adding employees to the benefit, though, we had to enter the deduction amounts each time, making it potentially time-consuming. Gusto software incorporates plenty of personalization components as well, helping to acclimate new hires and integrate them into the team.
- If your business is looking for a full-service payroll solution, both QuickBooks Online Payroll and Gusto are excellent options.
- They said they were rejected and could not file taxes and if this is not handled in 13 days they will freeze my payroll account.
- Gusto is an online payroll software and HR administration platform for startups and small businesses that takes the toughest parts of payroll processing and benefits administration off your hands.
- The company takes care of payroll calculations and tax filing for you.
- Online payroll services require a lot of information in a small space, i.e., the tiny rows in the table that contain the actual payroll data.
As mentioned, there’s a Gusto debit card to withdraw cash and make purchases. Employees can also create up to five savings goals and have a specified amount of money deposited to them automatically. Cash accounts at this writing earn 1.00% APY, with no account or overdraft fees. The issuing financial institution is an NBKC bank, Member FDIC. Running your payroll should only take a few minutes, depending on how many employees you have. Besides a regular payroll, you can initiate a bonus, off-cycle, dismissal, or corrected (payroll or benefits) payroll run.
Gusto Pricing and Plans
The company supports 185+ integrations and an API for developers. The integrations cover everything from accounting to time tracking, point of sale, project management, expense tracking, and more. Gusto’s customer support is available Monday through Friday from 7 AM- PM (MST). The company provides ample support resources and multiple ways to contact a representative directly to customers on all its plans.
- Gusto is marketed for small business however if you are just starting out don’t trust Gusto.
- This allows them to complete the onboarding process themselves, which includes completing contact information and filling out a W-4 and direct deposit details.
- We have been working for three weeks to correct a bank payment routing error.
- Plans can be customized to fit your needs and come with features such as automatic tax filing and reports, easy employee payroll and available add-ons for marketing and legal assistance.
- For example, Gusto completes and files all of the required state paperwork for each new employee your company hires.
- Gusto is trustworthy when it comes to handling secure and sensitive data.
To sweeten the deal, you can pass on a one-month free trial to your clients to help with customer acquisition. Large organizations will want to take advantage of Gusto’s Premium plan. Not only does it come with access to certified HR professionals, but you also get access to project management and workforce tracking tools, special permission settings, and an HR resource center. Smaller teams can get away with Gusto’s Simple plan since it comes with full-service payroll for single-state employers.
Gusto Customer Service
This not only speeds up implementation, but can also help reduce data-entry errors. A Gusto representative told us a company could implement the platform in as little as one weekend gusto payroll login if all of the necessary information is on hand and employees onboard themselves. This was notable, seeing as some competitors’ systems can take weeks or months to fully implement.
We believe everyone should be able to make financial decisions with confidence. Gusto has a rating of 1.44 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gusto most frequently mention customer service problems. It’s hard to imagine actually running a payroll on a phone as small as an iPhone SE, but it can be done.
Gusto HR Software’s Pricing and Terms
Better yet, you won’t make a single payment to Gusto until after you’re ready to make your first payroll run. The three main plans each have a monthly base fee and a monthly per-employee fee. Because Gusto understands how closely payroll tasks and human resources responsibilities are linked, you’ll find features covering virtually all aspects of HR. Yousef’s primary areas of interest are software design, user journeys, and how user experience is handled across software markets. Yousef also has experience in product design and multimedia content production.
He happened to be out of the country (getting married) when the open enrollment period was closing. I called Gusto to find out what to do in that situation and the call center assured me not to worry that they would automatically waive coverage if he took no action. Instead, I found out days later that Gusto automatically enrolled him in the previous years plan. Its been three days and I cannot get anyone from Gusto (by phone or email) to provide actual assistance on this issue. This was after three weeks of getting literally zero help trying to navigate the complex process of selecting health insurance plans and other benefits. They should stick to payroll because Gusto has absolutely no idea what it is doing when it comes to benefits.